Extranet support

You have a request or spotted an issue on your extranet?

Nature of the request

Nature of the request: *

I am having trouble signing in
I would like to create a new user
My account is locked
I am receiving a '504 gateway time-out' error message
I am logged in and have noticed an issue
I have another request

What is it about: *

I have an issue relating to my policy
I have an issue relating to my claim
I do not have access to the reports
The ‘My documents’ tab is empty
Other (please describe the issue in the comments section)

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👇 Is your request not about resetting a password? Continue with the form.

Please specify: *

I cannot see one or more claim(s)
I cannot see the documents for one or more claim(s)
I am unable to report a claim

Please specify: *

I am unable to issue a certificate
I cannot see one or more policy(ies)
I cannot see the documents for one or more policy(ies)
I am unable to declare a risk

Relevant line of business: *

Contact details

Name *

First

Last

Company* *

E-mail *

Comments

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By completing this form, you are informed that your data will be used to process your support request relating to the Extranet. For more information regarding the Group’s data processing policy, click here.

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